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About us

Zitto is an end to end e-commerce shipping solution powered by Click and Ship Limited. Launched in 2021, this solution facilitates a fast, stress free, secure and cost-effective shipping for individuals and businesses in the evolving world of e-commerce.

We are continuously adapting to the changing times to offer the best network solutions to deliver your goods and our staff are dedicated to offer an absolute service excellence. Zitto provides a seamless solution when shopping from the USA, UAE, EU, UK, Japan and Australia and thereafter forwarding your package to Kenya.

The service is a one stop shop from the time you click to the time we ship and until your package is safely delivered to you. End to end seamless service.

Click and Ship Limited is registered with the Companies Registry in the republic of Kenya, incorporated under the Companies Act, 2015 as a PRIVATE LIMITED COMPANY. Zitto is a trademark registered to Click and Ship Limited at the Kenya Industrial Property Institute.

How it works

Zitto is the super easy way to ship all your favourite online purchases from the USA, UAE, EU and UK. All you have to do is follow these 5 steps:
  1. SIGN-UP FOR FREE

    2. Get your very own virtual address in an instant!

  2. CREATE A SHIP REQUEST

    3. Enter the basic details of what you would like us to help you ship in. Name it, provide a brief description and add a website link for the item. Our staff will review the request and get back to you with a quote and estimated shipping time.

  3. REVIEW AND APPROVE YOUR PAYMENT

    4. Once you review and approve the estimate, make the required payment. The rest of the process will be automated until the package arrives to your location.

  4. TRACK YOUR PACKAGE

    5. Sit back, relax and watch your package step by step in your portal. No more uneasy calls or texts asking your agents for updates. Enjoy free tracking of your package as it makes its way to your doorstep. All details will be available in your portal.

  5. SHIPPING CHARGES AND DELIVERY SCHEDULING

    6. Once the item has arrived you will be notified. You will need to provide a shipping address, thereafter the team will respond with the shipping charges and relevant taxes incurred for your review and approval. Once you action it, your package will be sent out for delivery.

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Operating Regions

We consolidate and ship items from several regions arounds the world. The main ones are USA, EU, UK and UAE (Dubai, Sharjah, Abu-Dhabi). We also support Japan and Australia in limited quantities.

However, feel free to contact us as we are able to offer ad-hoc solutions from other unique regions.

Prohibited Items

Due to various customs and airline regulations, shipping some items is prohibited and others are subject to restrictions. Prohibited items cannot be shipped under any circumstance. Restricted items can be shipped, but additional approvals can sometimes take time, and add a day or more onto the delivery schedules. Make sure to check the list of PROHIBITED and RESTRICTED items before you shop. Click here to learn more.
View Prohibited Items